Helping your employees and their families speak directly to a qualified and experienced nurse about any health concerns. Your people can get advice, guidance and support from our nurses, helping them understand the issues and how to get back to their best health as quickly as they can. Keep your people in the know, with fewer working days lost and an enhanced network of care and support for all conditions, short and long term.
Patient Advocate’s approach enables many nurses, with years of experience and knowledge, to stay in patient care where they would be unable to work in a hospital, clinic or primary care environment.
They are trained to deliver their skills over the phone and are closely supervised to support their care delivery, with continuous quality improvement through ongoing training and professional development.
Our nurses are ready with advice and help on a wide range of health concerns
Get the help you need
How can we help you?
Up to date, reliable advice, guidance and information in the hands of all your staff
Benefits of nurse-led case management
How does the service work
Having worries or concerns about your health can be difficult. It can be hard to gain access to healthcare professionals at a time and place that is convenient for your staff. Often, your staff have more than one simple question and find that online tools and websites can’t answer all of their queries. Our telephone helpline has been developed to be convenient, friendly, easy to use and open at times that make it more accessible for most people.
Our nurses are trained in telephone consultation skills, have more than 5 years post-qualification experience and are able to provide a holistic response to any questions that are asked. We take care to provide a person-centred service that delivers the human touch at a time when people need a calm, caring and professional response. And, a plan to help them get back to their best health quickly, with care.
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